Cancellation policy

Purchase Options

We offer a variety of purchase options to make your shopping experience as convenient as possible. You can complete your purchase using the following payment methods:

  • Debit and Major Credit Cards (Visa, MasterCard, American Express, Diners Club, Discover)
  • PayPal, Shop Pay, Apple Pay, Meta Pay, Google Pay

Simply choose your preferred payment method during the checkout process and follow the prompts to complete your purchase.

Cancellation Policy

Due to the handcrafted nature of our products, we are unable to cancel or modify orders once they have been processed. Once an order is confirmed and payment is received, it is immediately queued for production and/or shipping.

If you have any questions or need assistance with your order, please contact us as soon as possible at hello@shanaostrowiecki.com. We will do our best to address your concerns, but please note that changes or cancellations cannot be guaranteed.